Customer Care
General Questions
What products does PetAccessoryHub.com offer?
PetAccessoryHub.com provides a variety of premium pet accessories, including enclosures, beds & sofas, bowls, feeders & waterers, dog harnesses, travel accessories, and toys for both cats and dogs.
How can I contact PetAccessoryHub.com for further inquiries?
You can reach out to PetAccessoryHub.com through our Contact Us page or via our social media platforms on Facebook and Instagram.
Ordering & Shipping
What payment methods are accepted?
PetAccessoryHub.com accepts various payment methods, including American Express, Apple Pay, Google Pay, Mastercard, Shop Pay, Union Pay, and Visa.
Do you offer international shipping?
Currently, we only ship within Australia. However, we're going to start offering international shipping very soon.
Returns & Warranty
What is the return policy of PetAccessoryHub.com?
For detailed information on returns and refunds, please refer to our Refund Policy page on the website.
How do I initiate a return?
To initiate a return, follow the instructions provided in the Refund Policy section on PetAccessoryHub.com. Ensure you have your order details handy to facilitate the process.
Are there any items that cannot be returned?
Products should not be used in any way. They should have their original packaging and should always be compliant with the other rules specified in our Refunds Policy.
Still Have Questions?
Click through the link to send us a note and we'll reply within 1 working day to help.